Service Center

 

Amenities

We have a state-of-the-art dealership here in Traverse City, because we want you to feel right at home. Whether you are taking advantage of our customer lounge with TV, Wi-Fi, fresh hot coffee, bottled water, and snacks, or if you to get back to work or home, you can count on Mercedes-Benz of Traverse City to provide you with a comfortable service experience. We have special pricing on in-house rentals.

Dealer Offerings

We want to be your service center of choice, and it all starts by making the service process simple and hassle free. From the moment you come to us, until the moment that you leave, we will remain completely transparent. You deserve to know everything that is going on with your vehicle. If you have any questions about the service process or about our capabilities here in Traverse City, then feel free to give us a call, send us an email, or stop on by. Additionally, we have implemented Service Your Way, so you can text your advisor for updates and approvals, pay your bill online and schedule pickup. You can even complete your service via our touchless services or one of our Fox team members can assist, it's up to you.

 
 

Why Mercedes-Benz Service?

Service is an important aspect of our business. We want you and your Mercedes-Benz to get everything that the two of you need. If you need an oil change or any other major maintenance or repair, then you should trust in us as a Mercedes-Benz affiliated dealership with the highest level of technical training, state of the art equipment, and an inventory of parts to service all of the vehicles we carry. Our dealership in Traverse City will help protect your investment before, during, and after servicing. We serve the entire Traverse City area and that includes Interlochen, Bear Lake, Mesick, Manton, and all the surrounding areas. Come to Mercedes-Benz of Traverse City for Mercedes-Benz service and maintenance that you can count on. Check out our service specials!

What is Service A**?

With the first visit at approximately 10,000 miles or 1 years whichever comes first - and then approximately every 20,000 miles or 2 years after that - Service A includes:
  • Mercedes-Benz synthetic motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections*
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter
 
 
What is Service B**?

With the first visit at approximately 20,000 miles or 1 year after the previous service - and then approximately every 20,000 miles or 2 years after that - Service B includes:
  • Mercedes-Benz synthetic motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections*
  • Tire inflation check and correction
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter
*All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model. 
**Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle's year and model.

Your privacy is important to us.
Mercedes-Benz of Traverse City takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.
  1. Mercedes-Benz of Traverse City

    3258 N. US 31 South
    Traverse City, MI 49684

    • Sales: 231-598-6103
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Get in Touch

  • Contact our Service Department at: 231-598-6103
  • Monday7:30 AM - 5:30 PM
  • Tuesday7:30 AM - 5:30 PM
  • Wednesday7:30 AM - 5:30 PM
  • Thursday7:30 AM - 5:30 PM
  • Friday7:30 AM - 5:30 PM
  • SaturdayClosed
  • SundayClosed