Mercedes-Benz News | Owner Stories
Published Tuesday, 19 October, 2010 by Sarah Raymond. Categories: News.
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MERCEDES-BENZ USA SHARES OWNER STORIES OF SURVIVAL AND PERSPECTIVE
MONTVALE, NJ - Seven stories, literally life-changing, appear today as short
films on MBUSA.com, the web site for Mercedes-Benz USA (MBUSA). The unscripted
accounts told by real customers are the byproduct of a collaboration between
MBUSA's full-service marketing agency Merkley + Partners and its digital
marketing agency Razorfish to creatively express one of the key features that
sets Mercedes-Benz apart in the minds of many of its customers: the ability of a
Mercedes-Benz to protect its occupants when they are most vulnerable.
The
common threads running through all the stories are phrases like:
- "I can't believe we walked away"
- "The fireman told me 'if you can live through that then I want my wife driving that car'"
- "I truly believe I owe that car my life and (my daughter's) life."
- "I decided I would never drive another car unless it was a Mercedes. The police told me I would have been dead in any other car."
- "The car absorbed all the force. It saved our lives."
- "I feel so strongly about it - it's not just a pretty car - it will save your life."
- "Everyone told me that it was our car that saved us - both insurance companies, the police, the people in the ambulance. That specific car is the reason we walked away."
- "We've always been very loyal Mercedes customers, and after this accident we will never ever buy another brand of car."
Steve Cannon, vice president of marketing
for MBUSA says, "We literally have hundreds and hundreds of these experiences
sent to us by our customers and we all agreed that we had to find a way to bring
these experiences to life and share the stories of survival and perspective. We
wanted the stories to be powerful but also authentic and, most of all, we wanted
them to share the perspective that these people walked away with."
The
campaign, known as "Impact," which was shot by documentary filmmaker Henry
Corra, is accessible via the MBUSA.com home page or directly at (www.MBUSA.com/Impact)
beginning today. Once on the site, viewers can roll over the images to bring up
the owners and then click to view their stories. Each feature story includes
additional content that brings the owners, their families and their
extraordinary circumstances to life. Three of the films were previewed on the
Mercedes-Benz brand Facebook page where they sparked a stream
of similar experiences from other owners.
In this vein, the
MBUSA.com/Impact site features a "call to users" which invites other owners to
submit their own Mercedes-Benz story of survival or newfound perspective. Select
owner-generated stories will be featured on a weekly basis at the MBUSA facebook
page. Versions of the site are
also available for iPad and iPhone.
About Mercedes-Benz
USA
Mercedes-Benz USA (MBUSA), headquartered in Montvale, New Jersey,
is responsible for the distribution, marketing and customer service for all
Mercedes-Benz and Maybach products in the United States. MBUSA offers drivers
the most diverse line-up in the luxury segment with 12 model lines ranging from
the sporty C-Class to the flagship S-Class sedans and the SLS AMG
supercar.
MBUSA is also responsible for the distribution, marketing and
customer service of Mercedes-Benz Sprinter Vans in the US. More information on
MBUSA and its products can be found at .www.mbusa.com, www.maybachusa.com.
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